Spa 101 - Miami Beach, Florida

Emily arritola

Honestly I’m not sure why they have bad reviews. They’re awesome! Booking was easy, staff was polite and patient. All I’m going to say is definitely be there early if you want to enjoy their awesome service! I was late because I live far and unfortunately missed the exit and I was super late. They welcomed me and did let me know that my session had to be cut short because of how late I was but they took me in with zero judgment and still gave me the best massage ever! I felt so relaxed. Their hands are awesome! They really deserve more than 5 stars. After I was done, they gave me champagne and I went to use their amenities which was even better because I had it all to myself, very private only for the spa customers. Anyway… I wish I could’ve done the full hour massage but that was my fault, not theirs and they made me feel great regardless. Even gave me advice on what to do after my massage to not have my body so tense.

Emily D

I saw this spa online I bought a deal on couples message they had for Saturday. At first I was a bit hesitant since I read mixed reviews. But here is our experience. I first contact them via email then I called them to make sure they had the Saturday I wanted available and I booked right away.

Our appointment was for 11:00 a.m. we arrived there at 10:55 they were ready for us the receptionist and the two massage therapist greeted us Lyschel and Francine. My husband and I can truly say the 2 girls were very professional and it was the best massage either of us has had. They both have excellent massage techniques. The rooms are not the biggest but big enough as these 2 girls have a technique there was no bumping in to each other as I read online from other reviews. After they gave us our moment to settle in and lay down, We asked them if they could put music which they did. It was a peaceful instrumental music.

After our massage they asked us if we wanted champagne or water we went for the champagne and they were waiting for us outside the Room with our cups of champagne.

Right before leaving they validated our parking and they gave us wristbands so we can take advantage of the pool, jacuzzi, beach and the Greek restaurant. It was a fun and awesome experience. We are both looking forward to doing it again soon as it was very relaxing.

Paul Brown

Lyschel was amazing! We had a couples Swedish massage and it was the best massage I have ever had. Treat yourself you won’t be disappointed!!

Olivia Gilmore

I really expected more from this place considering it was in a Hilton hotel... the quality of the services were very poor. Online it says that they use organic products, but I did not see them use any of it! I've attached a picture of what they actually used on my face... cheap, low budget products... from ELF even... I got a facial and I've never experienced such a burning sensation from any skin care product. To make matters worse, there wasn't even a working sink in the room , so I'm sitting there with my face burning and in pain as the lady is going back and forth. The issue was she never really removed all of the product from my face, she just kept using a sopping wet washcloth and tissue... it was a horribly painful and greatly unprofessional experience that I wish I didn't pay for. Once it was over, before I could even explain what the issue was, she tells the lady at the front desk that I had sunburn, which I didn't... my skin is in worse condition now than it was when I went. I also had a massage prior to the facial... I wish I just skipped this spa all together ... no wonder they're advertising on Groupon while the other local spas won't even see you unless you're a hotel guest... do yourself a favor and don't go!

V J

Best massage experience. Extremely easy to book, very clean spa, and we were greeted immediately upon arrival. Lychel had amazing energy, a welcoming smile, and she was very professional.
I booked a massage for me and my husband, he was treated by Sally. They provided aromatherapy, warm towels, and offered champagne or water afterwards.
Highly recommend.

Zee Sahi

I recently went here for a facial and was looking for a new place to replace my previous facial spot since it closed down. I was super pleased to have found this place because the facial was up to par with what other med spas offer. The spa was clean and nice and the service was phenomenal. I’m definitely going to be returning for monthly facials. They also offer nails and massages which I hope to try next time. Highly recommend.

Sarah Gomez

Amazing place!!! Melanie help guided me with everything! Annalise and her partner has these magical hands. And it smells soo great in there.

Alaa Ztr

Amazing experience! Since new ownership, the SPA has stepped up its game. Place is looking a lot nicer and cleaner. I got a massage and I would def come back again. Would recommend ?